Terms & Conditions

Last updated: June 9, 2026

These Terms & Conditions govern use of the vanderbis website and related business communications. The website provides general information about our internet marketing, social media, paid media, SEO, GEO, and brand IP services.

1. Website information

  • The website provides general information about vanderbis services, including internet marketing, social media, paid media, SEO, GEO, founder IP, video creative, and website content.

  • Information on the website is not professional legal, financial, or compliance advice. Clients should seek qualified advice for regulated claims, industry-specific advertising rules, and legal requirements.

  • Submitting a form or sending an email does not create a client relationship until a written agreement is accepted by both parties.

2. Service discussions

  • Any proposal, timeline, scope, fee, or deliverable discussed before a written agreement is exploratory unless clearly accepted in writing.

  • vanderbis may decline work that requires misleading claims, fake proof, unauthorized account access, spam behavior, platform-policy violations, or activity outside our service focus.

  • Clients are responsible for providing accurate business, product, compliance, and claim information before marketing assets are published.

3. Fees, payment, and third-party costs

  • Fees, currency, payment schedule, invoice details, and payment method should be confirmed in a written proposal, order form, invoice, or service agreement before paid work begins.

  • Unless a written agreement says otherwise, advertising spend, creator fees, media buying costs, software subscriptions, translation, production, licensing, and other third-party costs are separate from vanderbis service fees.

  • Clients are responsible for taxes, bank charges, payment processing fees, and third-party platform charges that apply to their own accounts or payments unless a written agreement allocates them differently.

  • Work may be paused if required payments, materials, approvals, platform access, or compliance confirmations are not provided on time.

4. Refunds, cancellations, and changes

  • Refund, cancellation, and rescheduling terms should be stated in the relevant written agreement or invoice terms for each paid engagement.

  • Fees for completed work, reserved project time, approved deliverables, third-party costs, and platform spend are generally not refundable unless a written agreement says otherwise.

  • For monthly or ongoing work, either party should provide written notice before cancellation or material scope changes. The notice period and final billing treatment should be confirmed in the written agreement.

  • Requests outside the agreed scope, including extra revisions, new deliverables, urgent turnaround, or additional markets, may require a revised timeline and additional fees before work continues.

5. No guaranteed outcomes

  • Marketing, advertising, SEO, GEO, social media reach, and AI-search visibility depend on external systems and market conditions.

  • vanderbis does not guarantee rankings, placements, approval decisions, revenue, lead volume, follower growth, virality, or AI-answer inclusion.

  • Our work focuses on controllable inputs: market clarity, content quality, campaign structure, website structure, measurement discipline, and iteration.

6. Intellectual property and acceptable use

  • Website content, design elements, and brand materials belong to their respective owners and may not be copied for unauthorized commercial use.

  • Approved final deliverables for a client project may be governed by the relevant written agreement. Third-party assets remain subject to their own licenses.

  • Users may not attempt to disrupt the website, misuse forms, submit unlawful material, or impersonate another person or company.

7. Disputes and governing terms

  • The governing law, venue, dispute process, and contracting entity for a paid engagement should be identified in the signed agreement, order form, or invoice terms accepted by both parties.

  • Before starting formal proceedings, both parties should first try to resolve service, payment, refund, or delivery disputes through written good-faith communication.

  • Nothing on this website limits mandatory rights that cannot be waived under applicable law.

8. Contact

  • Questions about these terms may be sent to support@vanderbis.com.

  • These terms may be updated from time to time as the website, service scope, or operational needs change.